Effective Date: 27 October 2026
Dhanush Software Services (“we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit dsservices.co.in, contact us, or interact with our website and services.
Depending on how you interact with our website, we may collect the following information:
Personal and Contact Information
Name, email address, and phone number submitted through our contact forms or business enquiries.
Company name, job title, project requirements, and other information you voluntarily provide.
Information included in messages, support requests, or communications with our team.
Technical and Usage Information
Browser type, device information, operating system, IP address, and approximate location derived from technical information, where available.
Pages visited, referring websites, and interactions with our website, where analytics or similar tools are enabled.
Transaction Information
If we provide paid services or process transactions through our website, relevant billing and transaction information may be collected. Payment card details, where applicable, should be handled by the relevant payment provider rather than stored directly by us unless expressly required and appropriately secured.
We may use your information to:
Respond to enquiries and provide requested information.
Understand your business requirements and prepare proposals or service recommendations.
Deliver and support software development, consulting, automation, and other contracted services.
Maintain, troubleshoot, secure, and improve our website.
Measure website performance where analytics tools are enabled.
Send relevant business communications where permitted by applicable law and your preferences.
Meet legal obligations, prevent misuse, and protect our legitimate business interests.
We do not intend to use information submitted through a contact form for unrelated marketing purposes without an appropriate legal basis.
When you submit a contact form, we may process the information you provide, such as your name, email address, subject, phone number, and message.
We use this information to respond to your enquiry, assess potential projects, and maintain relevant business correspondence. Depending on the website’s configuration, form submissions may be transmitted to our business email system or handled by third-party services used for spam prevention or security.
Please avoid submitting passwords, financial account credentials, confidential business records, or other sensitive information through general website forms.
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, improve performance, or measure website usage.
Third-party services and plugins may also set cookies or collect technical information, depending on which features are enabled.
You can manage cookies through your browser settings. Where required, we will seek consent before using non-essential cookies or similar technologies. Disabling certain cookies may affect some website features.
We do not sell personal information to third parties.
We may share information when reasonably necessary with:
Service providers: Hosting companies, email providers, website maintenance providers, analytics services, and other vendors that support our operations.
Business partners: Where sharing is necessary to deliver a service you have requested or where you have otherwise agreed.
Legal and regulatory authorities: When required by applicable law or a valid legal process, or when necessary to protect our rights and security.
Business transfers: In connection with a merger, restructuring, or transfer of business assets, subject to applicable legal requirements.
Third-party providers may process information under their own privacy policies and applicable contractual obligations.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing business relationships, fulfilling contractual obligations, maintaining security, and complying with legal requirements.
Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it, subject to applicable legal obligations.
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We cannot guarantee absolute security, but we aim to handle information responsibly and address security issues appropriately.
Depending on applicable law and your circumstances, you may be entitled to request access to, correction of, or deletion of your personal information, or to exercise other rights available under applicable data protection laws.
You may also ask us to stop sending optional marketing communications. You can use an unsubscribe mechanism where provided or contact us directly.
To submit a privacy request, please email rakeshn.patel@dsservices.co.in. We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or for legitimate business purposes permitted by law.
Our website may contain links to third-party websites, maps, social platforms, or external services. If you follow these links, the third party’s privacy policy and terms may apply.
We do not control the privacy practices of independent third-party websites and encourage you to review their policies before providing personal information.
Our website and business services are intended for business users and a general audience, not specifically for children. We do not knowingly collect children’s personal information in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.
Some service providers may process or store information in locations outside your state or country. Where applicable, we will take steps required by relevant data protection laws when personal information is transferred or processed across borders.
We may update this Privacy Policy when our website, services, technology, or legal obligations change. The revised version will be published on this page with an updated effective date.
We encourage you to review this page periodically to stay informed about our privacy practices.
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Dhanush Software Services
Email: contact@dsservices.co.in
Phone: +91 99740 61851
Address: Shop No. 126, Indralok Complex, Halol – 389350, Gujarat, India.
Website: https://dsservices.co.in
Driving digital transformation through modern software, automation, and Microsoft solutions.